- Good grades in school- likely to be a "rule follower", and less likely to be innovative, think outside the box.

- Introverts are more likely to be experts, extroverts tend to make more money (socializing, "networking"). We should look at "networking" as "making friends". This disputes the "nice guys finish last"...

- Match your strengths/ passion/ skill to the right context.

- Flattery (sucking up to the boss) can work in the short term, but in the end, when people see their colleagues/ neighbors/ etc cutting corners and reaping benefits, this leads to a general collapse into distrust and rule-breaking.

- IQ only matters up to a certain point, but then it yields diminishing returns. After that, hard work is what makes the difference.

- Tradeoffs- every hour that you spend working is an hour spent away from other things (family, hobbies). In this age of constant accessibility, you have to decide to leave work behind (ignore your emails when you're at your kid's ball game).

- Gratitude in relationships- on their deathbed, people regret working too much and not saying thanks to the people in their life.

- Some helpful things I learned...please note that tact and delivery matter and these are not appropriate in every scenario.

- When someone is getting upset or frustrated and starts yelling, "Please speak more slowly, I want to help." Or try, "What would you like me to do?"

- When someone is upset, validate/ name their feeling. "Sounds like you’re angry/ hurt/ frustrated." If you're wrong, give them the chance to correct you.

- Gratitude to relationships.